Brandfolder offers a notifications experience that allows you to stay up to date on what is happening in your Brandfolder both in-app as well as via email. 

Viewing and Managing Notifications 

  1. Navigate to Hi, [Your Name] in the top right-hand corner and select My Profile
  2. You will be redirected to your profile page. On the left-hand side, you will find options for Notifications and Notification Settings. mceclip0.png

Notifications 

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The notifications area allows you to view updates, alerts, and requests for your Brandfolder(s). The notifications you see in this area are dependent on your user permission level. You can filter notifications by type by using the dropdown menu in the top right-hand corner of the page.

At the end of this article, you will find a chart that addresses what notifications you can expect to see based on your user permissions. 

Notifications found in this area are deleted after 180 days (6 months).

Notification Settings

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The notification settings area is where users can opt-in and out of receiving email notifications. By default, all users are opted into receiving email and in-app notifications. Do note that you can't unsubscribe from in-app notifications. 

The first opt-in and out option is for marketing news and information sent via email. This is for Brandfolder marketing information, not for your company's marketing team. 

The second opt-in area is for Brandfolders, Collections, and Workspaces. Here you can elect to receive email notifications for all Brandfolders, Collections, or Workspaces or personalize your notification experience. 

 

Notification Details

Brandfolder has 16 notification types. Receiving notifications depends on your user permissions on the resource and actions you may have taken within the resource. Below you will find two charts that outline the notification experience. 

Hourly notifications sent via email, titled You've Got Notifications! 
Notification type The recipient will always receive  Recipient IF opted into specific resource notifications Other recipients not based on user permission 

Access Request

 

Owner, and admin

 

Invite Accepted

 

Owner, and admin

 

Guest (Simple) Password Change

 

Owner, and admin

 

Privacy Change

 

Owner, and admin

 

Comment

 

Owner, admin, collaborator, and guest

 

Attachment Duplication

 

Owner, admin, and collaborator

 

Asset Will Expire

(sent 1 week before expiration)

 

Owner, admin, and collaborator

Asset creator, last person to update asset, guests (not anonymous) who downloaded asset

Asset Expiration

 

Owner, admin, and collaborator

Asset creator, last person to update asset, guests (not anonymous) who downloaded the asset

Asset Publish

 

Owner, admin, and collaborator

Asset creator, last person to update asset, guests (not anonymous) who downloaded the asset

Approval of all assets

 

Owner, admin and collaborator

Asset creator, last person to update asset

Partial Approval

(For example: when your account requires approval from two admins but only one has approved)

 

Owner, admin, and collaborator

Asset creator, last person to update asset

Unapproval

 

Owner, admin, and collaborator

Asset creator, last person to update asset

Asset Upload from any user

 

Owner, admin, collaborator, and guest

 

Message

Admin specifies permission level

 

 

Share Link Activity

 

Share link creator

 

 

Weekly notifications that are sent via email titled Updates to your Brandfolder(s) in the past week

Notification Type Recipient Always Recipient IF opted into resource notifications Other Recipients 

Weekly Digest (Org & Brandfolder)

Admin and Owner

 

 

 

 

 

 

 

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