Please visit JIRA integration in the Smartsheet Help Center. Starting December 29, 2023 the Brandfolder Knowledge Base will only live on Smartsheet Help.

Brandfolder's JIRA Cloud integration is bi-directional. It enables JIRA users to attach assets from Brandfolder into JIRA tickets or add attachments already on JIRA tickets to Brandfolder. JIRA admins can also configure post functions to automatically upload attachments into Brandfolder on a ticket stage change. 

Setting up the integration

  1. Download the Brandfolder app for JIRA from the Atlassian Marketplace 
  2. Input your API key into the configuration screen
  3. In the Attachments area of a ticket, select the ellipses menu > Upload to Brandfolder or Attach from Brandfolder.

  1. Select attachments and choose Next.  
  2. Select your Section, and choose Next

Post Functions

  1. Navigate to Issues > Workflows > Post Functions.
  2. Select Add post function
  3. Configure the workflow step to trigger upon upload of an asset to Brandfolder.
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