Please visit Request approval of a document in the Smartsheet Help Center. Starting December 29, 2023 the Brandfolder Knowledge Base will only live on Smartsheet Help.


How to Request Document Approval 

  1. Once you have finished editing your document, on applicable documents, you will only have the ability to Request Approval. Select this button to commence the approval workflow.Screen_Shot_2020-11-16_at_11.56.15_am.png
  2. This button will open a lightbox to request approval on said document. Here the user will be able to see who the default reviewer for the team is should they need to get in contact with them. The user will also be able to add a custom message to the reviewer, this field, however, is not mandatory, and the user will be able to proceed with requesting approval if no message is provided.Screen_Shot_2020-11-16_at_11.56.41_am.png
  3. Once you have selected Request, the default reviewer will be notified of the approval request via email and in the Notifications Tab, and the status of the requested document will update from Unapproved to Pending Approval.


Supporting video tutorial


Frequently Asked Questions

How long does it take for documents to be approved?

Approval turnaround time is dependent on your internal Marketing team. 

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