Please visit Provide an email address for Content Automation template requests in the Smartsheet Help Center. Starting December 29, 2023 the Brandfolder Knowledge Base will only live on Smartsheet Help.
This article applies to the following Content Automation permission levels:
| ❌ Contributor | ❌ Author | ✅ Admin | ❌ Designer |
This article details how Admins can provide authors with an email address for Content Automation template requests. This email address will be shown to authors when their search or filters in the template library don't match any existing templates.
You can choose whether or not to provide an email for template requests. If no email address is defined, authors will be prompted to try a different search or combination of filters instead.
How to provide an email address for Content Automation template requests
- Open Account Settings in the navigation menu.
- Under Template Library, in the template request email box, enter the email address you'd like to direct authors to email with template requests.
- Scroll to the bottom of the page and select Save.
